DM Hello Briefs
Enjoy a volume discount for multiple purchases!
Size Guide
How to measure?
Deliver & Shipping
Shipping Info
SHIPPING FEE
✈Standard Shipping: $9.99
Enjoy Free Shipping On Orders Over $59
Shipping Policy
Thank you for choosing PeachBumX ! Here's all you need to know about our shipping process.
1. Processing Time
Orders typically take [2-3] business days to process before shipment. Please note that this timeframe might be longer during peak seasons.
2. Shipping Methods
We offer a range of shipping options, including standard and expedited shipping. The availability of these options may vary based on your location.
3. Shipping Rates
Shipping rates are calculated based on your location and the selected shipping method. You'll see the shipping cost during the checkout process before confirming your order.
4. Estimated Delivery Times
The estimated delivery time depends on the shipping method you choose and your location. Standard shipping usually takes [7-14] business days, while expedited shipping may take [5-7] business days.
5. Tracking Information
Once your order ships, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your package's journey.
6. International Shipping
We offer international shipping to select countries. Please be aware that customs fees, taxes, or duties may apply and are the responsibility of the recipient.
7. Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for orders delivered to incorrectly provided addresses.
8. Order Changes and Cancellations
If you need to make changes to your order or cancel it, please contact us as soon as possible. We'll do our best to accommodate your request.
9. Lost or Delayed Packages
In the rare event that your package is lost or significantly delayed, please reach out to our customer support. We'll work with the shipping carrier to resolve the issue.
10. Contact Us
If you have any questions or need assistance with your order, feel free to contact our customer support at support@peachbumx.com.
Thank you for choosing PeachBumX for your underwear needs. We hope you enjoy your purchase!
Return policy
PeachBumX Return Policy
At PeachBumX, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer a 30-day return policy on regular-priced, unwashed items that are free from stains and pet hair.
Non-Returnable Items:
-
Personal items such as underwear, swimwear, socks, bodysuits, and similar items are FINAL SALE due to hygiene reasons.
-
Discounted or special offer items are not eligible for return or exchange.
Damaged or Defective Items:
-
If your item is damaged or defective, please contact our customer service team at support@peachbumx.com. Provide pictures and relevant details, and our team will get back to you within 3-5 business days to assist with a return or exchange.
Return Conditions:
-
To be eligible for a return, your item must be unused, unwashed, and in the same condition as when you received it. It must also be in the original packaging.
-
Stain-free and unworn items are required for returns.
-
A 10% restocking fee will apply on all returnable items.
-
Return shipping costs are your responsibility, and shipping charges are non-refundable.
Return Window:
-
The return policy is valid for 30 days from the date of purchase. Unfortunately, if 30 days have passed, we cannot offer a refund or exchange.
Import Duties & Customs:
-
Please prepay any customs duties (DDP) for returns. PeachBumX does not cover import duties on returned items. If customs duties are not prepaid, we will not be able to accept the charges, and your package may be returned to you.
Additional Notes:
-
Due to the personal nature of our products and our strict health and hygiene policy, underwear and intimate items that have been tried on are not eligible for return or exchange.
Giving Back to the LGBTQ+ Community
At PeachBumX, we believe in more than just looking good—we believe in doing good. Every purchase you make helps to support and uplift the LGBTQ+ community. A percentage of our profits from every product sold is donated to organizations dedicated to empowering, protecting, and advocating for the LGBTQ+ community.
Here are just a few of the organizations we’re proud to support:
-
The Trevor Project: The leading national organization providing life-saving suicide prevention and crisis intervention services to LGBTQ+ youth.
-
Lambda Legal: Fighting for the civil rights of LGBTQ+ individuals through legal advocacy, with a focus on issues like marriage equality, workplace discrimination, and access to healthcare.
-
LGBTQ+ Homeless Shelters and Housing Programs: Supporting shelters that provide safe, supportive environments for LGBTQ+ individuals experiencing homelessness, ensuring that they receive the care and respect they deserve.
-
PFLAG: The first and largest organization for LGBTQ+ people, their families, and allies, offering resources, education, support, and advocacy to help individuals and communities thrive.
-
Human Rights Campaign (HRC): Working to achieve equality for LGBTQ+ people in all aspects of life, from public policy to workplace inclusion, and helping to raise awareness about critical issues affecting the LGBTQ+ community.
By choosing PeachBumX, you’re not only celebrating your individuality—you’re also supporting the growth of a more inclusive and just world for the LGBTQ+ community. Every piece you wear represents a commitment to authenticity, equality, and empowerment.
We believe that fashion should be a tool for positive change. That’s why we partner with these impactful organizations to help create lasting social change, provide resources to those in need, and amplify the voices of marginalized communities.
Thank you for being part of this journey. Your purchase makes a real difference—together, we’re building a brighter, more inclusive future.
